Arabella Hotel, Golf & Spa Announcement
Tsogo Sun Hotels is delighted to welcome the Arabella Hotel, Golf & Spa to our luxury portfolio, effective 1 April 2020.
Located in the heart of the Kogelberg Biosphere, the 145-bedroom hotel includes facilities such as a top 10 nationally ranked championship golf course, an award-winning spa and conferencing facilities for up to 350 delegates. The hotel is 70kms from Cape Town International Airport and is on the doorsteps of both Kleinmond and Hermanus, ensuring that its peaceful setting is completely accessible.
British Airways announces even more Cape Town flights
British Airways today (20 February) announced a second increase to its South African services, adding three more flights between Heathrow and Cape Town this summer.
The three new services will start on 30 March and will operate until 19 April 2020.
The news comes a week after the airline announced it would be increasing its services from Gatwick to Cape Town from three to five a week from January 2021.
“Cape Town is always one of the most popular routes in our network, particularly early in the year as people in the northern hemisphere seek to escape the cold and enjoy some time on the beach in the sunshine,” says Cristina Graham, British Airways corporate commercial manager in Southern Africa.
“The capacity increase is also good news for Capetonians wanting to travel to the UK, Europe and the United States as it gives them more choice and flexibility.”
British Airways is the only airline to offer year-round direct services between Cape Town and London.
As well as the additional peak season flights to the Mother City, it also flies twice daily between London and Johannesburg. There are also three weekly direct services between the UK capital and Durban.
Why e-visas are emerging as a smarter choice for the global traveller.
Breakthroughs in technology coupled with improved internet connectivity and speed are allowing ‘armchair booking’ of visas, flight, hotels at the click of a button. Airports are upgrading their technological solutions to ensure biometric check-ins of travellers in the near future. Even in the case of visa services, E-Visa services allow customers to submit their visa applications using just a mobile phone as it does not require a visit in person to the Application Centre as part of the submission process.
Today, 44 countries around the world offer E-Visas or some form of electronic visa solution for travellers. E-visas allow the secure management of the visa application process to take place entirely in an online environment, increasing time and cost efficiencies for the end customer and the concerned government as a convenient solution for pre-travel authorisation.
Some of the reasons why e-visa services are being preferred by the modern-day travellers while deciding on their travel destinations are:
Apply on the go with the globally accessible and user-friendly websites;
• Simplified payment options- mostly online in nature;
• Quicker turnaround time of decision making and;
• No more paper form filling or carrying copies of documents to be submitted on arrival;
• Time and efforts saved from not having to visit the Consulate or Embassy in person for a visa;
• Track application status online; and
• Reduced waiting time at airports for select categories.
World Travel & Tourism Council reveals global megatrends shaping travel and tourism
The report, titled ‘World, Transformed: Megatrends and their implications for Travel & Tourism’ ( see attached), examines how powerful global demographic, political, economic and technological forces are impacting the travel and tourism landscape, producing different expectations among consumers, obligations for businesses and policymakers, and opportunities to succeed.
Major trends that emerged in the report include:
- Consumers are increasingly moving beyond experiences as social currency to seeking shared experiences to deliver meaning, self-improvement and stronger connections.
- Millennials and Generation Z have little loyalty to employers or brands and are more likely to rely on personal networks than experts.
- Consumers value technology but are uncomfortable with over-automation, which seeks to replace customer interaction with intelligent bots.
- Consumers want to be treated as individuals by companies that trust their privacy, share their values, and provide authenticity.
- Travel and tourism companies will succeed by responding to the rise of ethical consumption trends and protecting the very destinations they promote.
- Reality, enhanced: As people, communities and businesses become more sophisticated in adapting new technologies for analogue experiences, new ideas and beliefs are emerging about how best to live a connected life. Online and offline experiences as a result are becoming increasingly integrated. More than $8.2 trillion in global expenditure is forecast for the experience economy, in addition to an increased emphasis on physical and mental wellbeing. With experiences at the core of travel and tourism, the sector has the potential to design meaningful, unique, frictionless and even unplugged journeys that directly respond to these changing values.
- Life, restructured: The growth of tech-powered economies such as the “gig economy” and “sharing economy” continues to create new expectations for work, life and culture. 25% of workers in the US and Europe engage in independent work today, and the independent workforce is going to rise. As the structure of people’s lives become more fluid and self-directed, travel will become more of a lifestyle, mobility will increasingly become communal and service-based, and businesses will need to rethink their workforce.
- Data, revolutionised: The power of data will drive a new frontier of innovation and deliver unprecedented ability to better understand and predict outcomes. While over 180 ZB of data is expected to be generated by 2025, consumers remain uneasy when it comes to their security and privacy. These technologies offer opportunities for the travel and tourism sector, including leveraging data to build a fluid, cohesive travel experience, implementing large-scale Internet of Things, facial recognition and use of voice assistants to streamline travel. Businesses will need to lean into brand values to guide their innovation and prioritise transparency with their consumers.
- Power, redistributed: Significant shifts in power dynamics will have effects on both local culture and global markets as technology, globalisation and population growth continue to redistribute power. These forces create new centres of social and economic influence in the East and South. For travel and tourism organisations, merely establishing presence in new markets won’t be enough as it will be critical to understand the future consumer. Businesses will need to invest in creating shareable moments, strive for customer service excellence and ensure their brand has a point of view in the global, social discussion.
- Consumption, reimagined: As the availability of resources and health of our planet are increasingly threatened, there is a need for responsibly balancing short- and long-term priorities. By 2050, the global population will exceed 9.7 billion and consumption of natural resources will triple. Sustainable business practices and aligning brand stories to sustainable solutions can become the core of a robust growth strategy for the travel and tourism sector. Safeguarding destinations, environmental leadership and community health will therefore be integral to the customer experience